October 14-20 marks National Case Management Week, acknowledging the efforts of case managers working in the healthcare setting. Case managers provide a multitude of services, including resource management, clinical assessment/review, discharge planning, counseling, and patient advocacy. These individuals include physicians, nurses, social workers, and other allied fields.
This year's slogan for National Case Management Week is "Patient-Oriented, Outcome-Driven". As hospitals face changing laws and increasingly complex patients, case managers are becoming more important in ensuring that individuals and families receive high quality yet cost-effective services.
The case managers I work with are some of the most dedicated people I know. These hardworking individuals can be found behind the scenes working long hours with high case loads to ensure that patients receive the care they need. Case management is indeed a thankless job that is not always acknowledged or seen by those on the floors.
This week, please don't forget to thank your friendly case managers for the integral services they provide to patients, families, and hospital staff on a daily basis!